Privacy Policy

This site is operated by [LEGAL ENTITY NAME — PLACEHOLDER, DO NOT PUBLISH], doing business as TheFirmBox. We provide website, technology, and marketing infrastructure to law firms. We are not a law firm and do not provide legal services. You can reach us at [CONTACT EMAIL — PLACEHOLDER, DO NOT PUBLISH] or [MAILING ADDRESS — PLACEHOLDER, DO NOT PUBLISH].

• Contact form information. When you submit a Book a Call or other inquiry form, we collect the fields you provide — such as your name, firm name, email address, phone number, market or location, and the message or details you choose to include.
• Demo access information. If we provision demonstration access for you, we collect the email address used to sign in and basic records of sign-in activity.
• Analytics and cookie data. If you consent to analytics cookies, we collect information about how the site is used, such as pages viewed, referring page, approximate region, device and browser type, and interactions with page elements.
• Advertising and marketing data. If you consent to marketing cookies, we and our advertising providers may collect information used to measure campaign performance and attribute visits to campaigns.
• Server logs. Our hosting and database providers automatically record technical information such as IP address, timestamp, requested URL, response status, and user agent, for security, abuse prevention, and reliability.

We do not ask for and do not want confidential or privileged information through this site. Please do not include client details, case facts, or other sensitive material in a form submission.

• To respond to your inquiry, schedule and prepare for a call, and communicate with you about our services.
• To provision, support, and secure demonstration access.
• To operate, maintain, debug, and improve the site and our offerings.
• To understand aggregate site usage and measure the performance of our own marketing.
• To prevent fraud and abuse, secure our systems, and enforce our Terms of Service.
• To comply with legal obligations and to establish, exercise, or defend legal claims.

We do not use information submitted through this site to make automated decisions that produce legal or similarly significant effects about you.

Where a legal basis is required by applicable law, we rely on the following: performance of a contract or steps taken at your request, when we respond to your inquiry or provide demo access; our legitimate interests in operating, securing, and improving the site and in marketing our services in a proportionate way; your consent, for analytics and marketing cookies and for optional communications, which you can withdraw at any time; and compliance with legal obligations where processing is required by law.

We do not sell personal information, and we do not share personal information with third parties for their own independent marketing purposes. We share information only in these circumstances:

• Service providers. Hosting, database, analytics, email delivery, scheduling, and similar vendors that process information on our behalf, under contract, and only as needed to provide their service to us.
• Legal and safety. When required by law, subpoena, or legal process, or when we believe disclosure is necessary to protect our rights, the safety of any person, or the integrity of our systems.
• Business transfers. In connection with a merger, acquisition, financing, or sale of assets, subject to this policy continuing to apply to the transferred information.
• With your direction. When you ask us to share information with someone else.

Mobile information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.

If you provide a mobile number and opt in to text messages, we use it only to communicate with you about your inquiry or your engagement with us. Message and data rates may apply. You can opt out at any time by replying STOP to any message or by contacting us at [CONTACT EMAIL — PLACEHOLDER, DO NOT PUBLISH]. Text messaging originator opt-in data and consent are not shared with any third party except the messaging providers that deliver messages on our behalf.

We use strictly necessary cookies to operate the site and to remember your cookie choice. Analytics and marketing cookies are used only after you consent to those categories, and the corresponding scripts are not loaded before consent is given. For a full description of the categories and how to manage them, see our Cookie Policy, or open your cookie preferences.

We keep inquiry and contact information for as long as needed to respond to you and to maintain a record of our communications, and then for as long as reasonably necessary for legitimate business, accounting, or legal purposes. Demo access records are kept while the access is active and for a limited period afterwards. Analytics data is retained according to the retention settings of the analytics providers we use. Server logs are retained on a short rolling basis for security and reliability. When information is no longer needed, we delete it or de-identify it.

We use administrative, technical, and organizational safeguards appropriate to the nature of the information we handle, including encrypted transport, access controls on our database, least-privilege access for personnel, and reputable infrastructure providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please do not send sensitive or privileged information to us through this site.

Depending on where you live, you may have the right to request access to the personal information we hold about you, to request correction of inaccurate information, to request deletion, to request a portable copy, to opt out of targeted advertising or the sharing of personal information for that purpose, to limit the use of sensitive information, and to appeal a decision we make about your request. You will not be discriminated against for exercising these rights.

To make a request, contact us at [CONTACT EMAIL — PLACEHOLDER, DO NOT PUBLISH]. We may need to verify your identity before acting, and we may ask for information sufficient to confirm that the request relates to you. An authorized agent may submit a request on your behalf with proof of authorization. You can also opt out of analytics and marketing cookies at any time using the cookie preferences control in the footer.

Residents of California and of other U.S. states with comprehensive consumer privacy laws may have additional rights, including the rights described in the section above. We do not sell personal information and we do not share personal information for cross-context behavioral advertising in exchange for money. Where analytics or advertising cookies could be considered "sharing" under applicable state law, that activity occurs only if you consent, and you can withdraw consent at any time through the cookie preferences control.

We treat requests from residents of any U.S. state consistently, regardless of whether the state has a specific privacy statute. To submit a state privacy request or an appeal, contact [CONTACT EMAIL — PLACEHOLDER, DO NOT PUBLISH] and describe the request.

This site is intended for legal professionals and is not directed to children. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact [CONTACT EMAIL — PLACEHOLDER, DO NOT PUBLISH] and we will delete it.

We may update this policy as our practices or the law change. When we do, we will update the effective date at the top of this page. Material changes will be reflected here before they take effect, and your continued use of the site after that date means you accept the updated policy.

Privacy questions and requests can be sent to [LEGAL ENTITY NAME — PLACEHOLDER, DO NOT PUBLISH] at [CONTACT EMAIL — PLACEHOLDER, DO NOT PUBLISH], or by mail at [MAILING ADDRESS — PLACEHOLDER, DO NOT PUBLISH].